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Making A Suggestion

Making A Suggestion

Bolton College always aims to consult customers as much as possible about the services we provide.

The Customer Suggestion Scheme has been developed to enable our customers to influence the way the college operates in order to ensure their needs are met. Every one of our customers is encouraged to submit their ideas for improvement.


If you have a good idea which you would like us to consider, we want to hear from you! Your idea could be about any aspect of College life, for example it could be related to:

  •  Celebrating success
  •  Health and Safety
  •  Improving customer services
  •  Improving the physical environment
  •  New services we could offer
  •  Ways we could save money or energy, and reduce waste
  • Who Can Make A Suggestion?
  • If you are involved with Bolton College in any way you can make a suggestion.

We are especially keen to hear ideas from:

  •  Community partners
  •  Council members
  •  Current students
  •  Employers
  •  Groups or teams (please provide a contact name)
  •  Parents
  •  Those thinking about becoming a student
  • In fact, we want as many positive suggestions as we can get to help us provide all our customers with an excellent service every time.

How Can I Make A Suggestion?

To tell us about your suggestion, you can:

  •  Collect a paper form from any of our main Reception desks
  •  Complete our online form
  •  Download a PDF to print out
  •  Email your suggestion to our Customer Services Manager at
  •  Once we’ve received your suggestion, our Customer Services Manager will pursue it and let you know if we can implement it. We will always let you know what we’ve done with your suggestion.

Suggestions That Won’t Be Accepted

Bolton College won’t deal with suggestions which are:

  •  Anonymous
  •  Considered personal or aimed at an individual
  •  Thought to be copied from someone else