IT Solutions Technician Level 3 Apprenticeship
The Level 3 IT Solutions Technician Apprenticeship is designed for individuals looking to launch a career in IT support, systems development, or infrastructure management. This programme equips apprentices with the skills and knowledge to develop, implement, and maintain complete IT solutions that support business operations and drive efficiency.
Apprentices will work within IT teams across a variety of sectors, gaining hands-on experience in both hardware and software environments. They will learn how to analyse requirements, design and test solutions, and provide ongoing support to ensure systems remain secure, functional, and aligned with business needs.
Key Responsibilities
Gathering and analysing technical requirements to design effective IT solutions
Developing and maintaining hardware and software systems
Supporting networks, operating systems, and applications
Implementing solutions using structured methodologies and frameworks
Conducting testing and troubleshooting to ensure reliability and performance
Creating and maintaining technical documentation
Communicating with stakeholders to understand needs and explain solutions
Applying cybersecurity principles and working securely across systems
Apprentices will work within IT teams across a variety of sectors, gaining hands-on experience in both hardware and software environments. They will learn how to analyse requirements, design and test solutions, and provide ongoing support to ensure systems remain secure, functional, and aligned with business needs.
Key Responsibilities
Gathering and analysing technical requirements to design effective IT solutions
Developing and maintaining hardware and software systems
Supporting networks, operating systems, and applications
Implementing solutions using structured methodologies and frameworks
Conducting testing and troubleshooting to ensure reliability and performance
Creating and maintaining technical documentation
Communicating with stakeholders to understand needs and explain solutions
Applying cybersecurity principles and working securely across systems
Course Information
Course Type:
Apprenticeship
Study Mode:
PT Released
Qualification:
Apprenticeship
Location:
Deane Road Campus
Course Code:
SD413-L3
Course Length:
60
Start Date:
Various start dates from August 2026
Subject Area:
ENGINEERING AND DIGITAL TECHNOLOGY
Overview
The Level 3 IT Solutions Technician Apprenticeship is designed for individuals looking to launch a career in IT support, systems development, or infrastructure management. This programme equips apprentices with the skills and knowledge to develop, implement, and maintain complete IT solutions that support business operations and drive efficiency.
Apprentices will work within IT teams across a variety of sectors, gaining hands-on experience in both hardware and software environments. They will learn how to analyse requirements, design and test solutions, and provide ongoing support to ensure systems remain secure, functional, and aligned with business needs.
Key Responsibilities
Gathering and analysing technical requirements to design effective IT solutions
Developing and maintaining hardware and software systems
Supporting networks, operating systems, and applications
Implementing solutions using structured methodologies and frameworks
Conducting testing and troubleshooting to ensure reliability and performance
Creating and maintaining technical documentation
Communicating with stakeholders to understand needs and explain solutions
Applying cybersecurity principles and working securely across systems
Apprentices will work within IT teams across a variety of sectors, gaining hands-on experience in both hardware and software environments. They will learn how to analyse requirements, design and test solutions, and provide ongoing support to ensure systems remain secure, functional, and aligned with business needs.
Key Responsibilities
Gathering and analysing technical requirements to design effective IT solutions
Developing and maintaining hardware and software systems
Supporting networks, operating systems, and applications
Implementing solutions using structured methodologies and frameworks
Conducting testing and troubleshooting to ensure reliability and performance
Creating and maintaining technical documentation
Communicating with stakeholders to understand needs and explain solutions
Applying cybersecurity principles and working securely across systems
What You'll Learn
During this apprenticeship, you will develop a strong foundation in IT systems, gaining the technical knowledge and practical skills needed to support and maintain computer infrastructure in a business environment. You’ll learn how to install and configure hardware and software, manage networks and databases, and troubleshoot technical issues. You’ll also explore how to analyse user requirements, design IT solutions, and apply cybersecurity principles to protect systems and data. In addition, you’ll build essential workplace skills such as communication, documentation, and project support, preparing you for a successful career in IT support, development, or infrastructure roles.
How Will I Be Assessed?
Throughout your apprenticeship, you’ll be supported by a dedicated work-based tutor who will guide you through a series of tasks and projects designed to help you build your Knowledge, Skills, and Behaviours (KSBs) in line with the apprenticeship standard. These tasks will be completed in your workplace and may include written assignments, practical activities, and reflective learning, all tailored to your role and development.
At the end of your practical training period, you’ll complete an End Point Assessment (EPA). This final assessment includes a project—where you’ll showcase your marketing skills in action—and a professional interview, where you’ll discuss your work and demonstrate your understanding of the role. Successfully passing both elements is required to complete your apprenticeship
At the end of your practical training period, you’ll complete an End Point Assessment (EPA). This final assessment includes a project—where you’ll showcase your marketing skills in action—and a professional interview, where you’ll discuss your work and demonstrate your understanding of the role. Successfully passing both elements is required to complete your apprenticeship
Entry Requirements
There are no formal qualifications required to begin the IT Solutions Technician Level 3 Apprenticeship—just a genuine interest in technology and a desire to learn how IT systems support modern businesses. This programme is ideal for individuals who are logical, hands-on, and eager to explore how hardware, software, and networks work together to deliver effective IT solutions.
However, if you have not yet achieved a GCSE Grade 4 (or equivalent) in English and Maths, you will be required to complete Functional Skills Level 2 in these subjects as part of your apprenticeship. Don’t worry—dedicated support will be provided to help you achieve these essential qualifications alongside your technical training.
However, if you have not yet achieved a GCSE Grade 4 (or equivalent) in English and Maths, you will be required to complete Functional Skills Level 2 in these subjects as part of your apprenticeship. Don’t worry—dedicated support will be provided to help you achieve these essential qualifications alongside your technical training.
I'm Interested, What Next?
If you’re interested in this apprenticeship, the first step is to register your interest with Bolton College. This will add you to our mailing list so we can keep you informed about any upcoming apprenticeship vacancies or employer opportunities in your chosen field.
To begin the apprenticeship, you’ll need to secure employment with an organisation willing to support you as an apprentice. While it is your responsibility to find and apply for suitable roles, Bolton College is here to help. We have a dedicated Job Shop located within the college, where you can meet with an Employer Engagement Advisor for tailored support and advice on how to apply for vacancies and prepare for interviews.
Job Shop Opening Times:
Monday – Friday
9:00am – 3:30pm
Email: Job.shop@Boltoncc.ac.uk
Tel: 01204 482182
To begin the apprenticeship, you’ll need to secure employment with an organisation willing to support you as an apprentice. While it is your responsibility to find and apply for suitable roles, Bolton College is here to help. We have a dedicated Job Shop located within the college, where you can meet with an Employer Engagement Advisor for tailored support and advice on how to apply for vacancies and prepare for interviews.
Job Shop Opening Times:
Monday – Friday
9:00am – 3:30pm
Email: Job.shop@Boltoncc.ac.uk
Tel: 01204 482182
Future Opportunities
IT Solutions Technician Level 3 Apprenticeship opens up a variety of exciting career and progression opportunities in the IT sector. With the foundational skills and hands-on experience gained during the programme, you’ll be well-prepared for roles such as:
IT Support Technician
Infrastructure Technician
Network Support Technician
Service Desk Analyst
Junior Systems Administrator
These roles are in high demand across industries including finance, healthcare, education, retail, and public services.
In addition to entering the workforce, you may choose to continue your professional development by progressing to a Level 4 apprenticeship, such as the Network Engineer, Cyber Security Technologist, or Software Developer apprenticeship. You could also pursue vendor-specific certifications from providers like CompTIA, Cisco, or Microsoft, which can further enhance your career prospects and earning potential.
IT Support Technician
Infrastructure Technician
Network Support Technician
Service Desk Analyst
Junior Systems Administrator
These roles are in high demand across industries including finance, healthcare, education, retail, and public services.
In addition to entering the workforce, you may choose to continue your professional development by progressing to a Level 4 apprenticeship, such as the Network Engineer, Cyber Security Technologist, or Software Developer apprenticeship. You could also pursue vendor-specific certifications from providers like CompTIA, Cisco, or Microsoft, which can further enhance your career prospects and earning potential.
Who Can I Speak To?
In the first instance please send a message to apprenticeships@boltoncc.ac.uk
How to Apply?
Click the ‘Express an Interest’ button on this page to express your interest.
You’ll be asked to set up a Learner Hub account, so that you can track your application. If we dont think you're ready for an Apprenticeship yet, we'll recommend a relevant Study Programme that could eventually lead to the Apprenticeship you're interested in.
If you have any difficulties setting up your Learner Hub account, please email admissions@boltoncc.ac.uk
You’ll be asked to set up a Learner Hub account, so that you can track your application. If we dont think you're ready for an Apprenticeship yet, we'll recommend a relevant Study Programme that could eventually lead to the Apprenticeship you're interested in.
If you have any difficulties setting up your Learner Hub account, please email admissions@boltoncc.ac.uk
Open Events
Open Events are your chance to experience Bolton College first-hand.
Register for one of the events below to chat to tutors, explore our facilities, and find out more about our amazing courses.
Visit boltoncollege.ac.uk/events to find an event and register.
Register for one of the events below to chat to tutors, explore our facilities, and find out more about our amazing courses.
- Wednesday 15th October 2025, 5pm-7pm
- Tuesday 18th November 2025, 5pm-7pm
- Monday 15th December 2025, 5pm-7pm
- Wednesday 9th February 2026, 5pm-7pm
- Thursday 12th March 2026, 5pm-7pm
- Tuesday 12th May 2026, 5pm-7pm
- Thursday 18th June 2026, 5pm-7pm
- Walk In Day, Thursday 2nd July 2026, 9am-4pm
Visit boltoncollege.ac.uk/events to find an event and register.
Supporting Your Learning
We have a range of dedicated support and wellbeing services including FREE travel, financial support, and impartial advice and guidance. Throughout your Apprenticeship, you’ll also receive one-to-one support from your dedicated Work Based Tutor, helping you to achieve your ambitions
Why Choose Us?
We’re an elite College, and part of the University of Bolton Group, offering you a gateway to all of Greater Manchester’s vast range of fantastic opportunities for specialist careers, university degree courses and higher Apprenticeships.
We’ll reward your achievements with trips to The Anderton Outdoor Activity Centre and the opportunity to apply for the prestigious Duke of Edinburgh Award.
Our £75 million campus offers a refurbished fitness suite and sports hall; Apple Mac suites; libraries, a lecture theatre; hair and beauty salon; and a restaurant, café and canteen.
You’ll also enjoy a wide range of events, including showcases, enterprise activities and cultural celebrations.
We’ll reward your achievements with trips to The Anderton Outdoor Activity Centre and the opportunity to apply for the prestigious Duke of Edinburgh Award.
Our £75 million campus offers a refurbished fitness suite and sports hall; Apple Mac suites; libraries, a lecture theatre; hair and beauty salon; and a restaurant, café and canteen.
You’ll also enjoy a wide range of events, including showcases, enterprise activities and cultural celebrations.
English and maths classes - for adults and young people who want that grade or confidence boost.
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